PC: Fox 11 Online
KAUKAUNA, WI (WTAQ-WLUK) — Big changes are coming to Kaukauna’s water treatment process.
Kaukauna Utilities (KU) Commission voted unanimously on a transformative project that will build state-of-the-art water treatment plants employing reverse osmosis or nanofiltration technology. The decision comes after an extensive two-year process of studying the water system and engaging the community.
Reverse osmosis and nanofiltration are proven water treatment processes utilized throughout the world including in many homes in Kaukauna. The enhanced treatment process will significantly reduce water hardness for residents and businesses in the city.
With the adoption of reverse osmosis or nanofiltration, customers can anticipate improvement in water quality, translating to reduced buildup on appliances and fixtures, as well as prolonged appliance lifespans. Moreover, while the use of water softeners remains a personal preference, customers opting to bypass or remove their softeners stand to benefit from reduced monthly expenses on salt and maintenance.
While this project will lead to higher water rates, the anticipated savings on customer expenses are expected to produce an overall reduction in costs.
For more detail on projected costs and potential customer savings, click here.
Beyond the immediate benefits to water quality and cost savings, Kaukauna’s investment in new filter plants fortifies the city’s water infrastructure, equipped with backup generation to enhance reliability. The new treatment facilities will replace facilities nearing the end of their lifespans.
The project’s timeline is below with approximate dates, which are subject to change:
Summer 2024: Begin Engineering Design and Permitting
Summer 2025: Project Bidding
Fall 2025: Construction Begins
Fall 2028: Anticipated Project Completion
Throughout this process, Kaukauna Utilities encourages residents to stay informed via regular updates on its Facebook page and website. As the project progresses, specific instructions regarding water softener removal or bypass will be communicated to ensure a seamless transition for customers.



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