DE PERE, WI (WTAQ) – Earlier this year, the City of De Pere sent out a survey to learn which municipal services residents are satisfied with, and others that might need improvement.
City staff and elected officials received the summarized results of the survey and will review and evaluate the data in an effort to help improve, enhance or introduce better service throughout De Pere.
“It becomes a guide for us to use to really understand what the community wants,” said De Pere City Administrator Larry Delo. “We’ll use the survey to help guide us on developing services, maybe tweaking some services, maybe identifying some of the things that might stand out as areas that we want to focus on.”
City officials and the St. Norbert College Strategic Research Institute are still going through the survey data, but City Administrator Larry Delo says one thing immediately stood out.
“There’s a pretty strong interest from the community regarding preserving natural resources and sustainable infrastructure in the community. We knew there was an interest, but I don’t think anybody would have guessed it was quite that high,” Delo said. “”Pretty much everything that we covered, we’re getting anywhere from being positive to quite positive, being in that 70 [percent] to 90-some-percent range…Even when you have people who are concerned about it, that’s typically less than 20-percent and often less than 10-percent [of respondents].”
While most people seem to be pretty satisfied, Delo says not everyone loves every single thing in their neighborhood.
“The police service, I think we had 8-percent of the community that thought we had too much going through their neighborhoods. 60-some-percent thought it was good, and then there was around 20-percent that felt there could be more in their neighborhoods,” Delo explained. “We hope we can correlate it and see that one part of the community is the area that is saying we don’t have enough drive through. We would then be able to tweak the services to potentially do a little more drive through in that area. So those are the things that will go through more detail as we work through it.”
Click here to see the results.
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