BROWN COUNTY, WI (WTAQ) – 911 dispatchers have a difficult job to do especially when a call comes in like last Saturday night.
Brown County dispatchers were alerted that an officer had been hit by a vehicle.
That officer was Brian Murphy with Ashwaubenon Public Safety.
Director of Brown County Public Safety Communications, Cullen Peltier, says the dispatchers are trained to respond quickly.
“The reality is this, if the call wouldn’t have come in, we wouldn’t have been able to respond as quickly as possible…That the situation could have been worse than what it ended up being,” said Peltier.
After dispatchers were notified that an officer had been stuck, they sent out a “status check” and didn’t hear from Officer Murphy.
A fellow Ashwaubenon Public Safety officer on the scene found Officer Brian Murphy along the side of the road.
Murphy was transported to a local hospital where he received life-saving surgery.
Peltier says it takes a special person to be a dispatcher and it’s not a job for everyone.
“The people that are here are highly trained and are highly successful at it because they’re meant to do that job. It’s a difficult job and one that doesn’t always get the limelight.”
Dispatchers typically go through 13 weeks of training to be prepared for the most challenging situations and work 10-12 hour work days dealing with a wide range of situations.
