(Reuters) – Customer-service technology company LivePerson on Wednesday reported a bigger-than-expected quarterly loss and forecast full-year revenue much below estimates, sending its shares plunging about 40% in after-hours trading.
LivePerson forecast full-year revenue in a range of $422 million to $436 million, compared with $514.8 million the company reported for 2022.
Analysts on average expect revenue of $550.5 million in the year, according to Refinitiv IBES data.
LivePerson, which also forecast lower first-quarter revenue, posted a loss of 55 cents per share for the fourth quarter, bigger than analysts’ estimate of 22 cents.
Its revenue of $122.5 million also missed analysts’ estimates of a $127.0 million.
(This story has been officially corrected to say that the full-year revenue forecast is in the range of $422 mln-$436 mln, and not $395 mln-$410 mln, in paragraph 2)
(Reporting by Kannaki Deka in Bengaluru; Editing by Maju Samuel)
