GREEN BAY, WI (WTAQ) – To help protect customers from becoming victims of fraud, Wisconsin Public Service is once again teaming up with law enforcement agencies.
WPS shared a social media message today (Thursday) to warn customers of the dangers of suspicious utility calls.
Over the years, WPS customers have lost thousands of dollars to con artists.
Here are some of the red flags customers should watch out for:
Caller pretends to be from WPS. They may even manipulate caller ID or use a recorded message that appears to be from WPS.
Threaten to turn off a customer’s energy right away.
Demand immediate payment — often by prepaid debit card, third-party apps like Zelle or Venmo, or unusual payment methods such as bitcoin. WPS will never do that.
WPS is not disconnecting residential customers right now because of the coronavirus pandemic.
If you think you’ve received a fraudulent call, hang up.
You can also call WPS at 800-450-7260 if you are unsure if a call is legitimate. Customers who become a victim should contact their local law enforcement agency.
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